Scammers can contact you through a website promotion, a cold-call or text message. Being contacted out of the blue about your pension and promised high returns, pension loans, upfront cash or early access to your pension before age 55 is a strong indication of a pension scam and is illegal. If you're contacted in this way, don't move your benefits out of the Scheme – and report it!
You should think very carefully if you're considering transferring your benefits out of the Scheme. To make sure you don't fall victim to a pension scam, do your homework first and read the leaflet Don't let a scammer enjoy your retirement, published by the Pensions Regulator.
To help protect you from falling victim to a pension scam, the Trustees will assess your transfer application against two conditions set out in law. If these conditions aren't met, we won't transfer your benefits. We're also committed to following the practices outlined in the Pensions Regulator's pledge.
If you have any concerns, get in touch with us.
If you think you've been scammed, contacted by a scammer or even if you think something just doesn't feel right – say something. Your experience could help the authorities catch scammers and help others avoid losing their retirement savings.
You can report nuisance calls and texts using the ICO's (Information Commissioner's Office) simple online reporting form.
You can find out more about scams and how to protect yourself on the FCA's scamsmart page. You can also read our leaflet about how to protect yourself from cyber crime, Gone phishing: fraudsters want your money.